![]() ![]() ![]() I installed Citrix Receiver and it worked properly for few days. Uninstall the N-able N-central Windows Agent (without turning the services back on).It's been a week that I've tried to fix this but I can't find a permanent solution to it.įreshly installed Windows 10 Home 1903 came preinstalled. "C:\ProgramData\N-able Technologies\Windows Agent\config\ConnectionString_Agent.xml" If not found, service needs to be removed manually via Add/Remove ProgramsĬ:\Program Files (x86)\MspPlatform\PME\unins000.exeĬheck for the presence of: C:\Program Files (x86)\MspPlatform\RpcServer\unins000.datĬ:\Program Files (x86)\MspPlatform\RpcServer\unins000.exeĭelete the following file (if it exists): If not found, service needs to be removed manually via Add/Remove Programs.Ĭ:\Program Files (x86)\MspPlatform\FileCacheServiceAgent\unins000.exeĬheck for the presence of: C:\Program Files (x86)\MspPlatform\PME\unins000.exe Uninstall PME by uninstalling the following from Add/Remove Programs:Ĭheck for the presence of: C:\Program Files (x86)\MspPlatform\FileCacheServiceAgent\unins000.dat "C:\Program Files (x86)\BeAnywhere Support Express\GetSupportService_N-Central\uninstall.exe" /S Uninstall PME: "C:\Program Files (x86)\N-able Technologies\Windows Agent\bin\NcentralAssetTool.exe" -dįor more information on Asset Tags: How to delete asset tag values manually Uninstall Take Control: ![]() Run this command to delete the asset tag: Stop the Windows Agent Service and Windows Agent Maintenance Service, Remove and Clean-up the existing agent to prevent duplicate devices in N-central: It may be advisable to also delete any existing VM images from N-central if you are redeploying a new golden image to prevent duplicates. If you have a pre-existing golden image from a previous version of N-central, it will either need to be recreated or the agent will need to be fully removed and cleaned. Writing your own script to install using silent command-line parameters and the registration token: Install an agent using a URL link or Silent command prompt install of Windows agent or probe. Information about Registration Tokens, including Generating, Viewing, and Revoking: Registration tokens for agent installation.įor use of a registration token via command line installation: Silent command prompt install of Windows agent or probe. Golden Image is updated each time a new Registration Token is created,ĭeployment Script is held outside of the Golden Image for download on initial boot of the non-persistent image and is updated after the token changes,ĭeployment Script uses the CustomerList API to access the Registration Token during deployment, which allows it to install even when the token changes. If using a Registration Token with an expiry, one of the following will need to be true: You may desire to create your own installation script, if so, the following considerations need to be made. Set up the agent to installed on-boot via GPO or another method of choice using the NAble.ps1 script. The registration token can either be permanent or have an expiry.ĭownload the pre-written script for silent agent install on-boot (may need some modification to suit your environment) here. Set up a Registration Token to be used by the Non-Persistent VDI images. ![]() Prepare N-central for use with the Deployment Script and Deploy the Script This has not undergone full testing from N-able and we cannot guarantee that this method for EDR will work as expected. If the EDR installer is not available in the console you may need to contact support and reference the VDI installation. Once the N-central agent and subsequently the Ecosystem Agent are installed, it should pick up on the EDR installation and protect the device. The existing installation will provide protection for the newly deployed VM until the agent finishes installing and registering with N-central.ĮDR will need to be manually install on the image prior to deployment. You may see a warning regarding the license of AV Defender or Expired modules, these can be safely ignored.ĪV Defender will get a new license as soon as the deployment happens for the non-persistent image in the field. Considerations before preparing post-deployment on a new image or cleaned image:ĪV Defender will need to be manually installed on the image before first use.ĪV Defender requires a reboot to finalize installation, and, if configured to install only after registration via enabling integration, this will create a potential loop. ![]()
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